All sales are final, and we do not accept returns.
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you received the wrong product. Prompt notification allows us to evaluate the issue and take appropriate steps to make it right.
In rare cases and at our discretion, a return or refund may be approved. Any approved return will be reviewed once received and inspected. You will be notified of the approval status after inspection.
If a refund is approved, it will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at expresssmoke.emmaus@gmail.com
